Last updated: 19 July 2024
We recommend that you read this Privacy Policy in full to ensure you are fully informed. However, if you only want to access a particular section of this Privacy Policy, then you can click on the relevant link below to jump to that section.
Tapit Co. ("Tapit") is the launchpad to grow your professional network and business connections with a single tap. We help professionals and business owners connect with paying customers, analyze tracked customer insights, and manage business relationships. Our website (located at https://tapit.company) (together our "Platform") provides information about us and allows individuals and businesses to sign up as Tapit Users (to create a personalized, easily-customizable profile and network), or as Tapit Clients (to connect with and engage Tapit Users) (together, the "Tapit Services").
The pages that Tapit Users are able to create using the Tapit Services are referred to in this Privacy Policy as "User Profiles". User Profiles are accessible by the public.
We are headquartered in London, United Kingdom. For more information about Tapit, please see the "About" section of our Website at https://tapit.company/about.
This Privacy Policy only applies to personal information we collect as a controller from:
This Privacy Policy, applies to the processing of personal information by Tapit as a controller. When we talk about Tapit acting as a "controller", we mean that Tapit determines the purpose and the means of the processing (i.e., we make decisions about how we will handle your personal information). Because of the nature of our services, we can also act as a "processor" on behalf of Tapit Users. This means that, when we are instructed by a Tapit User, we can facilitate processing of Profile Visitors’ personal information on behalf of that Tapit User ("Processor Services"). This Privacy Policy does not address Processor Services. If you are a Profile Visitor, and want to know how a Tapit User handles your personal information, please get in touch with the Tapit User directly and/or refer to any Privacy Policy on the relevant User Profile.
If you provide us with information about another person (if, for example, you are a representative of an individual), you must provide them with a copy of this Privacy Policy and let that other person know that we use their personal information in the ways set out in this Privacy Policy.
The personal information that we may collect about you broadly falls into the following categories:
When you sign up to become a Tapit User, use or interact with our Tapit Services or staff, visit our Platform, visit a User Profile, respond to a survey or participate in a trade promotion we may ask you to provide personal information voluntarily. For example, if you are a Free Plan User we will ask you to provide your email address, name, username, hashed password, vertical (industry to which your account relates) and marketing preferences. If you are a Paid Plan User we will also ask for your full name, billing email address, billing address and payment method in order to facilitate billing. To opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the "unsubscribe" or "opt-out" link in the marketing e-mails or SMS we may send you or completing our Data Request Form. You may also provide us with your personal data when you submit queries or make a report to us (such as an Intellectual Property Report or Counter Notice). For example, we may ask you to provide your name and email address so that we can respond to your queries. If you are making an Intellectual Property Report or Counter Notice, we ask you to provide your name, address, email address, phone number and details regarding the intellectual property rights concerned. If you are a Profile Visitor, a User might request that you provide your email address, mobile number, date of birth or age, or other personal information in order to access elements of a User Profile (such as locked content). We may use the results of such access (i.e. successful or unsuccessful access attempts) to produce aggregated statistics for our own internal purposes and to improve the Tapit Services. You may also provide personal information voluntarily if you respond to our surveys, marketing materials, or through your participation in trade promotions and competitions we may run from time to time.
When you visit our Platform, use our Tapit Services, interact with a User Profile, respond to a survey or participate in a trade promotion we collect certain information automatically from your device. In some countries, including countries in the European Economic Area and UK, this information may be considered personal information under applicable data protection laws. Specifically, the information we collect automatically may include information like your IP address, device type, unique device identification numbers, browser-type, broad geographic location (e.g. country or city-level location), time zone, usage data, diagnostic data and other technical information. We may also collect information about how your device has interacted with our Platform, Tapit Service or User Profiles, including the pages accessed and links clicked. Collecting this information enables us to better understand you, where you come from, and what content is of interest to you. We use this information for our internal analytics purposes, to improve the quality and relevance of our Platform and Tapit Services, to provide hints and tips to our Tapit Users and to make recommendations of Tapit Profiles you might be interested in viewing. Some of this information may be collected using cookies and similar tracking technology, as explained further under the heading "How do we use cookies and similar tracking technology" below. Further, we may undertake automatic scanning of User Profiles and links to determine whether mandatory or default sensitive content warnings should be applied and presented to Profile Visitors who wish to access the relevant User Profile or linked content, and to determine if any content should be removed or any User Profiles should be suspended in line with our Community Standards and/or Terms of Service.
From time to time, we may receive personal information about you from third party sources (including from service providers that help us run marketing campaigns or competitions and our partners who help us provide our Tapit Services). In all cases, we will only receive such data where we have checked that these third parties either have your consent or are otherwise legally permitted or required to disclose your personal information to us.
Our services are not intended for use by children under the age of 18 (the "Age Limit"). If you are under the Age Limit, please do not use the Tapit Services and do not provide us with your personal information. If you are a parent or guardian and you are aware that an individual (of whom you are a parent or guardian) under the Age Limit has provided us with personal information, please contact us. We will, upon notice or discovery, take all reasonable efforts to erase or destroy any personal information that may have been collected or stored by us about that individual.
If you applied for a role at Tapit, then the personal information collected will only be collected, used and accessed for recruitment purposes only. The data will be retained for a maximum of two years and will then be anonymised for statistical purposes.
In general, we will use the information we collect for the purposes described in this Privacy Policy or for purposes that we explain to you at the time we collect your personal information. These include:
Our legal basis for collecting and using personal information described above will depend on the personal information concerned and the specific circumstances in which we collect it.
However, we will normally collect personal information from you only where we have your consent, where we need the personal information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information from you, or may otherwise need the personal information to protect your vital interests or those of another person.
If we ask you to provide personal information to comply with a legal requirement we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information). As indicated above, we require certain personal information to enter into a contract with you as a Tapit User. Without your personal information, we will be unable to provide you with Tapit Services available to Tapit Users.
If we collect and use your personal information in reliance on our legitimate interests (or those of any third party), this interest will normally be to develop and improve the Tapit Services, to provide additional functionality, to ensure appropriate security or to implement sensitive content warnings and content moderation. We may have other legitimate interests, and if appropriate, we will make clear to you at the relevant time what those legitimate interests are.
If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us using the contact details provided under the "Contact Us" heading below.
We may disclose your personal information to the following categories of recipients:
In order to facilitate paid products and/or services within the Tapit Service, we use third party payment processors. We will not store or collect your payment card details. That information is provided directly to our third party payment processors whose use of your personal information is governed by their privacy policies and their own terms of conditions. These payment processors adhere to the standards set by payment card industry data security standards ("PCI-DSS") as managed by the Payment Card Industry Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information. The payment processors we work with are:
Your personal information may be transferred to, and processed in, countries other than the country in which you are a resident. These countries may have data protection laws that are different to the laws of your country (and, in some cases, may not be as protective).
Specifically, Tapit may transfer personal information to the United States and other countries in which we do business. Tapit may also subcontract certain activities and share your personal information with third parties located outside of the United Kingdom (which is where we are headquartered).
The countries in which these organisations are located will vary, but, in the course of our business operations, we generally disclose personal information to organisations located in the United Kingdom, or the United States. Such transfers are made in order to provide the Tapit Services and carry out the activities specified in this Privacy Policy.
However, we have taken appropriate safeguards to ensure that your personal information will remain protected in accordance with this Privacy Policy and applicable data protection laws. These include entering into data transfer agreements between our group companies and these can be provided on request. We have implemented similar appropriate safeguards with our third party service providers and partners and further details can be provided upon request. No transfer of your personal information will take place to an organisation or another country unless we believe there to be adequate controls in place including the security of your data and other personal information. For more details please see the "How do we secure your personal information" section below.
We use cookies and similar tracking technology (collectively, "Cookies") to collect and use personal information about you. For further information about the types of Cookies we use, why, and how you can control Cookies, please see our Cookie Policy.
We will retain your personal information for the period necessary to fulfil the purposes outlined in this Privacy Policy and in each case in accordance with applicable legal and regulatory requirements in respect of permitted or required retention periods and limitation periods relevant to legal action.
We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.
In addition we limit access to your personal information to employees, agents, contractors and other third parties who have a business need for access. They will only process your personal information on our instructions and they are subject to a duty of confidentiality.
While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. Therefore, we have put in place procedures to deal with any suspected personal information breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
You have the following data protection rights:
Depending on the country which you live in and the laws that apply to you, you may also have additional data protection rights. If you are resident in the UK or the European Economic Area, these rights include:
We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.
We take your privacy concerns seriously. If you have a complaint regarding our handling of your personal information or concerning our privacy practices, you may file a complaint with us using the contact details provided under the "Contact Us" heading below. We will confirm receipt of your complaint and, if we believe necessary, we will open an investigation.
We may need to contact you to request further details of your complaint. If an investigation has been opened following a complaint made by you, then we will contact you with the result as soon as possible. In the unlikely circumstances we are unable to resolve your complaint to your satisfaction, you may contact the local privacy and data protection authorities in your jurisdiction.
We may update our Privacy Policy from time to time in response to changing legal, technical or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Policy changes if and where this is required by applicable data protection laws.
You can see when this Privacy Policy was last updated by checking the "last updated" date displayed at the top of this Privacy Policy.
If you have any questions about this Privacy Policy, our privacy practices or if you would like to make a request about any personal information we may hold about you, including correction of personal information, please contact us:
GDPR Representation
If you are located in the EU or UK, we have not appointed a data protection agent.
The following section provides supplemental information to California residents, whose personal information we have collected. This section applies to the personal information we collected from California residents during the 12 months prior to the effective date of this Privacy Policy, depending on interactions with us.
(a) Categories of Personal Information We Have Collected:
(b) Categories of Sources of Personal Information that We Collect:
We may disclose the following categories of personal information to service providers for a business purpose, or, at your direction, with third parties such as sponsors of promotions, sweepstakes, or contests. We have disclosed the following:
Category of Personal Information Disclosed for a Business Purpose
Categories of Recipients
We do not sell personal information and we do not believe that our sharing of information would qualify as a sale under California law.
For the avoidance of doubt, we also do not sell personal information of individuals under 16 years of age.
(a) Right to Know
You have the right to request that we disclose to you the following information about personal information we collect from you:
(b) Right to Request Deletion of Personal Information
You have the right to request the deletion of your personal information collected or maintained by us, subject to certain exceptions permitted by law.
(c) Right to Opt-Out of Sale of Personal Information
As mentioned above, we do not sell personal information and we do not believe that our sharing of information would qualify as a sale under California law. Nonetheless, if you are a California resident who has purchased products or services from us, you may submit a request to record your preference to opt out by emailing us at [email protected].
(d) Right to Non-Discrimination
You have the right to not be treated in a discriminatory manner for exercising your privacy rights. We do not use the fact that you have exercised or requested to exercise any privacy rights for any purpose other than facilitating a response to your request.
To exercise your rights, you can contact us:
Once we receive your request, we are required to verify that you are the person that is the subject of the request. This verification process consists of matching identifying information provided by you with the information we have about you in our records. Upon making a request, you will be asked to provide your name, email address, and request details. A confirmation email will be sent to the email address you provide to begin the process to verify your identity. If we cannot verify your identity, we will not be able to respond to your request.
You may designate an authorized agent to exercise any of the above privacy rights on your behalf, subject to the agent request requirements under California law.
Please note, for your safety and security, we will require authorized agents to provide proof of consent and designation of the authorized agent for the purpose of making the request, and will require authorized agents to provide information necessary to verify the identity of the individual who is the subject of the request. We may also require that an individual verify his/her own identity directly with us before we respond to an authorized agent’s request.
We reserve the right to deny requests in certain circumstances, such as where we have a reasonable belief that the request is fraudulent.
California law requires us to let you know how we respond to web browser Do Not Track (DNT) signals. Because there currently isn’t an industry standard for recognizing or honoring DNT signals, we do not respond to them at this time.
We do not share personal information with third parties for their direct marketing purposes absent your consent as defined by California Civil Code Section 1798.83 ("Shine the Light law"). To opt-out of future sharing with third parties for their direct marking purposes, contact us at [email protected]. Any such request must include "California Privacy Rights Request" in the first line of the description and include your name, street address, city, state, and ZIP code. Please note that we are only required to respond to one request per customer each year.
We reserve the right to change this Supplemental Information for California Residents from time to time. Changes shall become effective on the date they are posted.